Employees can enter qualifying life events in EaseCentral with their access. When employees log in outside of their new hire or open enrollment window they will not be prompted to make benefit changes. However, they can select Manage Benefits on their dashboard and then Make Changes in order to enter a qualified life event. They will enter the type of event, as well as the event date, and the reason. EaseCentral will then walk them through their benefit options in order to make election changes. Please view the employee's experience when entering a qualifying event below. See additional information on the Employee Experience when dealing with a loss of coverage or enrollment in other coverage.
Please note, qualifying event changes can be entered by the broker or Company Administrator, but this only allows the change entered by the broker or Company Administrator to be labeled as a qualifying event. Brokers or Company Administrators can enter the qualifying event on behalf of the employee in Employees > Benefits > Actions > Add Qualifying Event. This will not, however, prompt the employees to complete the qualifying event and sign their forms. The only way EaseCentral prompts an employee to sign forms due to a qualifying event is if the employee enters the qualifying event themselves as shown above. The Add Qualifying Event action entered by the broker or Company Administrator will not display to the employee when they log in.
If the broker or company administrator has locked all employees from managing benefits without assistance by entered a Company Wide Lock Enrollment Date, see Open/Lock Enrollment for details to allow employees to make qualifying event changes.
Qualifying Event Changes:
- Part-Time to Full-Time
- Full-Time to Part-Time
- Re-instate Benefits
- Loss of Coverage
- Enrollment in Other Coverage